At Way to Digital, we specialize in delivering high-quality digital products directly to our customers. Since our products are fully digital, there is no physical shipping involved. Once your payment is successfully processed, your product will be available for download or access through the specified means (email, download link, or online platform).
We aim to ensure a smooth and timely delivery experience. Please review our delivery details below:
Delivery Process
- Digital Downloads:
- After a successful payment, you will receive an email containing the download link or access information within a few minutes. This email will be sent to the address you provided during the purchase process.
- If you don’t receive the email within 30 minutes, please check your spam or junk folder. If it’s still missing, contact us at aakash@waytodigital.in for assistance.
- Access to Online Platforms:
- For products requiring access to an online platform, such as software services or API keys, your login credentials and access details will be shared via email within 24 hours of your order.
- License Keys and Activation:
- If your product requires a license key for activation, it will be provided immediately after payment or sent via email within 24 hours.
Delivery Timeline
Most of our products are delivered instantly, but some digital products may require manual processing or customization. The estimated delivery time for each product is mentioned on the product page.
In case of any delays beyond the estimated time, we will notify you via email.
Troubleshooting Delivery Issues
If you encounter any issues accessing your purchased digital products, our support team is here to help:
- Email Support: aakash@waytodigital.in
- Response Time: We strive to respond to all queries within 24 hours.
Refund and Returns Policy
As our products are digital and instantly accessible, we cannot offer refunds or exchanges once the product has been downloaded or accessed. However, if you experience technical difficulties or the product does not meet the specifications listed, please contact us, and we will do our best to resolve the issue.